Salary: £25,500 per annum plus Veolia benefits

Hours: 40 hours per week, Mon - Fri

Location: Stevenage Airbus, Gunnels Wood Rd, Stevenage SG1 2AS

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.

The Switchboard Operator answers incoming calls to the main company switchboard number, directing them to the appropriate person or department within the organisation. They are also responsible for taking messages and relaying information as required.

What we can offer you:

• 25 days of annual leave plus bank holidays

• Refer an Engineer to us once you’ve joined and earn £1000

• Access to our people’s pension scheme

• Free physiotherapy service 

• Discounts on everything from groceries to well known retailers

• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

• Ongoing training and development opportunities, allowing you to reach your full potential 

What you'll be doing:

• Answer all incoming calls to the main company switchboard number in a professional manner

• Direct calls to the appropriate person or department within the organisation

• Take messages and relay information as required

• Maintain a positive attitude and provide excellent customer service at all times

• Keep accurate records of calls received and actions taken

• Assist with the distribution of incoming mail and packages

• Other administrative duties as assigned by management

What we're looking for:

• Ability to pass DBS check

• Excellent communication skills (both verbal and written)

• Strong organisational and time management skills

• Ability to work independently and as part of a team

• High level of attention to detail and strong IT skills

• Experience in a similar role preferred

What’s next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. 

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. 

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.