Salary: £26,000 per annum plus Veolia benefits

Grade: 4.3

Hours: 40 hours per week, Mon - Fri 

Location: VDMS, 5 Park Road, Holmewood, Chesterfield, S42 5UY
 

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.

Whether you’re looking to overhaul the industry, or just do a good day’s work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
 

What we can offer you:

• 25 days of annual leave plus bank holidays

• Access to our company pension scheme

• Free physiotherapy service 

• Discounts on everything from groceries to well known retailers

• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

• Ongoing training and development opportunities, allowing you to reach your full potential 
   

What you'll be doing:

• Provide excellent customer service as the main point of contact for ad-hoc requests, queries and service interactions.

• Give high-quality, customer-focused advice and information (face-to-face or virtually) to key internal and external customers.

• Support operations at short notice by liaising with site teams, customers and external service providers; book collections and resolve issues.

• Use Veolia and client electronic systems to deliver services, complete contract administration, and ensure SLAs, reporting, processes and procedures are met.

• Act as the interface between operatives, customers and the business, staying flexible to changing requirements and suggesting process improvements to reduce failure demand and waste.

What we're looking for:

• Good organisational skills with the ability to prioritise

• Excellent knowledge of MS Office, in particular Excel

• Excellent attention to detail

• Problem solving and initiative

• Experience in working to deadlines

What’s next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. 

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. 

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.