Salary: £25,400 per annum plus Veolia benefits

Hours: 40 hours per week

Location: 1 Station Road

Four Ashes

Wolverhampton

West Midlands

WV10 7DG

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. 

As a Hazardous Waste Customer Coordinator you’ll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

• 25 days of annual leave plus bank holidays

• Access to our company pension scheme

• Free physiotherapy service 

• Discounts on everything from groceries to well known retailers

• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing;

• Process customer enquiries and bookings for hazardous waste disposal services

• Handle internal and external customer queries while ensuring compliance with Health & Safety policies

• Provide accurate quotations and information to customers in a timely manner

• Complete work within agreed team targets, from initial query to collection scheduling

• Process legislative paperwork and ensure compliance with waste management regulations

• Book transport, input waste details, and order labels while liaising with external sales team

• Enter and maintain accurate data in the Salesforce system

• Ensure service delivery is cost-effective while adhering to all Veolia policies and procedures

What we're looking for;

• Previous customer service experience. 

• Computer literate 

• Exceptional communication and organisation skills. 

• Previous waste industry experience. 

• Knowledge Salesforce systems 

What’s next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. 

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. 

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.